Total Life Changes
Published
March 21, 2018
Location
Fair Haven, Michigan
Category
Support  
Job Type

Description

REQUIREMENTS

  • Receive inquiries from representatives/customers via telephone, email, and live chat.
  • Answer questions, process orders, provide timely information from corporate resources in a courteous manner to provide quality service.
  • Oral Communication Skills - Bilingual (English/Spanish)
  • Written Communication Skills - Bilingual
  • (English/Spanish)
  • Professionalism
  • Reading Skills
  • Computer Literacy
  • Self-Motivated
  • Basic computer skills are required, including Microsoft Excel, Microsoft Word, and a working knowledge of proprietary “back office” software, including data input and retrieval.
  • Customer service skills are required in dealing with a variety of situations.  Prior customer service experience is helpful but not required.
  • Full time/Part time Monday, Tuesday, Wednesday, and Friday hours: 1PM-9PM Thursday hours: 3PM-11PM

 

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